Educational Service: SNR Sons Charitable Trust · Autonomous Institution, Reaccredited by NAAC with 'A+' Grade · Approved by AICTE & Permanently Affiliated to Anna University, Chennai · ISO 9001:2015 Certified & All Eligible Programmes Accredited by NBA
Vattamalaipalayam, N.G.G.O. Colony Post, Coimbatore – 641 022, Tamil Nadu, India
AI-powered grievance management for Sri Ramakrishna Engineering College. Submit issues, get them automatically classified and routed to the right authority — in seconds.
System Overview
Built to make grievance handling fast, fair, and transparent
Gemini AI automatically categorizes your grievance — Lab, Infrastructure, Discipline — instantly.
Grievances are automatically sent to the right authority — HOD, Warden, or Admin — without manual intervention.
Upload photos as evidence. AI analyzes images to detect violence, damage, or cleanliness issues automatically.
High priority grievances trigger instant email alerts. Medium priority grievances appear in the dashboard queue.
Academic coordinators review and approve grievances before they reach authorities, ensuring quality control.
Track grievance status in real time. See how many students face the same issue with the voting feature.
Four simple steps from complaint to resolution
Log in with your college email and submit a text or image grievance
Gemini AI classifies, prioritizes, and determines the correct authority
Academic coordinator reviews and approves before forwarding
Authority reviews and resolves the grievance, student is notified
Join Sri Ramakrishna Engineering College's smart grievance portal